Once your order has been shipped, you will receive an email confirmation with the shipping details and tracking number. Frontier Raas is not responsible for any delays caused by destinations’ custom clearance processes. If you have registered with us, you are also able to view and track the status of your order by signing in and selecting My Account followed by Order Status. If you are not registered, sign up now so you can track future orders. You can reach out to the customer care team if you have any questions.